Is couples counseling available in person in Rowlett?

Yes. In-person appointments may be available at the Rowlett office. Contact the office to ask about current availability, provider fit, and scheduling options.

Is virtual couples counseling available?

Virtual care may be available for clients located in Texas, and some virtual options may be available in Oregon when appropriate. The office can help confirm availability and fit before you schedule.

How do I request an appointment?

Use the Request Appointment button to open the guided appointment request, or contact the office for help with availability and next steps. Please share basic contact information only and avoid sending sensitive clinical details through website messages.

Can I ask about insurance before scheduling?

Yes. The office can help with insurance and payment questions before you schedule. Coverage and benefits vary, so confirmation happens directly with the office or your plan.

Will the counselor take sides?

Couples counseling is designed to support the relationship process, not to label one partner as the problem or guarantee a specific outcome.

What if I am not sure this is the right service?

That is okay. Contact the office and they can help you ask general questions about provider availability, service fit, and possible next steps without collecting protected health information through the website.

Counseling service

Couples Counseling

Structured support for couples working through communication, conflict, trust, transitions, or relationship strain.

Duration: 1 hr 30 minFee: $275

Request Appointment Contact the Office

About this service

Couples counseling gives partners a structured setting to slow down difficult conversations, understand painful patterns, and practice clearer communication. The focus is not on taking sides or promising an outcome; it is on helping each person be heard while identifying what needs attention.

Who this may help

This service may be a fit for:

• Couples navigating repeated conflict, disconnection, or communication breakdowns
• Partners working through trust concerns, relationship stress, or life transitions
• Couples who want a supported space to clarify needs and next steps

What sessions may focus on

Communication patterns and conflict cycles

Trust, repair, emotional connection, and boundaries

Stressors such as parenting, work, grief, blended families, or transitions

Practical ways to listen, speak, and respond with more care

What to expect

Step 1

Early sessions often focus on understanding each partner’s perspective and the patterns that keep conversations stuck.

Step 2

Your counselor may help identify shared goals while respecting that outcomes cannot be promised.

Step 3

Scheduling and portal steps may be handled through SimplePractice when appropriate.

Step 4

The office can help you ask about availability, session length, pricing, insurance, and provider fit.

Related providers

Provider availability and fit can vary. The office can help with general questions about availability, fit, and next steps.

Jeanette Chivvis

Founder & Clinical Director, M.A., LPC · Licensed Professional Counselor

Jeanette Chivvis is the founder of Serenity Springs Wellness & Counseling and a Licensed Professional Counselor. She emphasizes warmth, safety, deeply personal care, and a holistic approach to emotional, relational, and spiritual wellness.

Stacey Narzem

Counselor, M.S., LPC-Associate

Stacey provides a supportive, judgment-free space for individuals and couples navigating anxiety, stress, relationship challenges, and life transitions.

Mason Williams

Counselor, LPC-Associate

Mason supports children, young adults, and couples navigating emotional challenges, relationship concerns, and life transitions. His background includes work with children on the autism spectrum, and he is especially passionate about couples and young adults.

View the team

Helpful links

You can also review location and related service information before requesting an appointment.

Rowlett, TX counseling office Texas virtual counseling Oregon virtual counseling Family Counseling Divorce Recovery Counseling Individual Counseling