Is family counseling available in person in Rowlett?

Yes. In-person appointments may be available at the Rowlett office. Contact the office to ask about current availability, provider fit, and scheduling options.

Is virtual family counseling available?

Virtual care may be available for clients located in Texas, and some virtual options may be available in Oregon when appropriate. The office can help confirm availability and fit before you schedule.

How do I request an appointment?

Use the Request Appointment button to open the guided appointment request, or contact the office for help with availability and next steps. Please share basic contact information only and avoid sending sensitive clinical details through website messages.

Can I ask about insurance before scheduling?

Yes. The office can help with insurance and payment questions before you schedule. Coverage and benefits vary, so confirmation happens directly with the office or your plan.

Does every family member need to attend?

Not always. The right participants depend on the concern, age, safety, availability, and counseling goals.

What if I am not sure this is the right service?

That is okay. Contact the office and they can help you ask general questions about provider availability, service fit, and possible next steps without collecting protected health information through the website.

Counseling service

Family Counseling

Counseling for families working on communication, parenting stress, blended family dynamics, conflict, or transitions.

Duration: 1 hr 30 minFee: $350

Request Appointment Contact the Office

About this service

Family counseling helps relatives identify patterns that keep conversations stuck and build more respectful ways to respond. Sessions focus on shared understanding, practical tools, and realistic changes that fit the family system.

Who this may help

This service may be a fit for:

• Families navigating communication strain, conflict, or repeated misunderstandings
• Parents seeking support around parenting concerns, teen concerns, or household stress
• Blended families or families adjusting to transitions, grief, separation, or changing roles

What sessions may focus on

Family communication patterns and conflict cycles

Parenting concerns, boundaries, and household expectations

Blended family dynamics, transitions, grief, and relationship patterns

Practical changes that support respect, clarity, and shared understanding

What to expect

Step 1

The first appointment may clarify who should attend, what concerns are most important, and what goals feel realistic.

Step 2

Your counselor may help family members slow down conversations, name patterns, and practice more respectful responses.

Step 3

Scheduling and paperwork may be supported through SimplePractice and the office team.

Step 4

The office can help you ask about availability, session length, pricing, and provider fit.

Related providers

Provider availability and fit can vary. The office can help with general questions about availability, fit, and next steps.

Jeanette Chivvis

Founder & Clinical Director, M.A., LPC · Licensed Professional Counselor

Jeanette Chivvis is the founder of Serenity Springs Wellness & Counseling and a Licensed Professional Counselor. She emphasizes warmth, safety, deeply personal care, and a holistic approach to emotional, relational, and spiritual wellness.

Nancy Peckham

Counselor, LPC-Associate under supervision of Kimberly Ruthardt, LPC-S

Nancy supports children, teens, and young adults navigating anxiety, depression, and OCD. With children, she may incorporate play therapy components while tailoring support to each client’s story.

Kristen Troy

Counselor, LPC-Associate · NCC

Kristen is bilingual in English and Spanish. She works with children, adolescents, and adults, with emphasis on pre-teens and teens navigating anxiety, depression, grief, trauma, and life transitions.

Mason Williams

Counselor, LPC-Associate

Mason supports children, young adults, and couples navigating emotional challenges, relationship concerns, and life transitions. His background includes work with children on the autism spectrum, and he is especially passionate about couples and young adults.

View the team

Helpful links

You can also review location and related service information before requesting an appointment.

Rowlett, TX counseling office Texas virtual counseling Oregon virtual counseling Children & Teen Counseling Couples Counseling Divorce Recovery Counseling